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Our Pledge to Our Customers
 
 To ensure the highest level of service and maintain a positive relationship with our families, partners and visitors,

WE WILL: 
  • Make you feel welcome by creating an inviting, customer-friendly greeting area in all building entrances and main offices.
  • Acknowledge and greet you cordially upon your entrance into our facilities.
  • Answer phones in a friendly and helpful manner.
  • Recognize the importance of your call or visit and react quickly, especially in matters involving safety of children and personnel.
  • Listen to you, address your question or concern, or direct you to the appropriate person.
  • Assume responsibility for assisting you through proactive problem-solving.
  • Be timely in our response. If we can't help immediately, we will provide a time frame for solving your issue or returning your call.
  • Make voice mail helpful and as personal as possible.
  • Identify all employees with name badges.
  • Maintain facilities that are clean, safe and in good repair.
  • Make it easy for you to find your way in and around schools and central offices.
  • Value your feedback and suggestions to improve our customer service.

Community Education
Click here to learn more about our Community Education Program or contact Pam Caudill at 886.2354.  

For Volunteer Opportunities contact your local school or Kristina Springer at 886.2354
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